This documentation will assist you with how to log in to your CORE account and reset your CORE account password if required.
A customer may have multiple projects which means that they will have multiple CORE Projects. A CORE project is related to a single domain name, and all systems related to that domain will be accessible via the dedicated CORE Project.
Each CORE project can have multiple CORE user accounts, the number of CORE user accounts available for your project is determined by the hosting and maintenance package you have purchased, but customers can also upgrade to receive additional user accounts.
When a CORE account is created for you, you will be emailed with the login details required to access your account. To log in to your account navigate to CORE. You will need 3 pieces of information to access your account. Please note that the following information is case-sensitive and must be entered exactly as you were provided it.
You will need your CORE project name to access CORE, this project name will have been provided to you when your account was created.
You will need your CORE account email address, please note that your customer account email may be different from your CORE email account.
You will need your CORE account password.
Once you have entered the required information click the Login button which will log you into your account. If the system does not allow you to log in please check your details as it will only not allow entry if the details have been entered incorrectly or if the account has been suspended.
You can reset your CORE account password at any time by visiting the CORE Forgot Password page. You will need your CORE project name and your CORE user account email. Once you request a new password it will be emailed to your CORE account email address.
Have any thoughts you would like to share? Use the comments below.
